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Last Modified: October 30, 2020

Note: The Radio CPD TV Privacy Policy has been updated to more clearly explain our practices for users.

Welcome to EBC trading as European Broadcast Channel and Radio CPD TV of interactive services provided by EBC(referred to as “EBC,” “us,” or “we”) through our various brands, channels, sites, mobile or TV applications or other products and services that operate under the EBC brands (collectively, the “EBC Services”). Trust is a cornerstone of our mission at EBC. We are committed to gaining and maintaining your trust by following a core set of privacy principles:

  • Transparency

  • Choice

  • Access

  • Security

  • Accountability

This Privacy Policy applies to information collected about you by the EBC Services. Please review this Privacy Policy carefully. In addition, please review our Terms of Use, which governs your use of the EBS Services. By using any of the EBS Services, you acknowledge the data collection practices and purposes outlined in this Privacy Policy.


When you use EBC Services, we collect a few different types, or “categories,” of information. This information generally falls within three broad categories: (a) the information you provide to us, (b) the information we collect automatically when you use our services, and (c) information we obtain from other sources. We describe this information, and the primary purpose for which it is used, below. The full description of how we use the personal information we collect is also provided below.

Information You Provide to Us

EBC Services collects information you provide to us, including:

  • Registration Information. When you register for certain services, complete any application form, or enter contests or competitions, we ask you for your name, email address, postal address, demographic information, and any preferences that you may have (e.g., which newsletters you would like to receive). We use this to provide access to certain EBC Services, personalise them, and remember your preferences.

  • Billing and Payment Information. When you place an order with us or access a particular service, we will collect certain payment and identity verification information, including your name, email address, and credit card information. We use this to bill you for your use of the EBC Services.

  • Information You Post on the CBS Services. We collect personal information from you when you provide or post information to our Services, including your user name, comments, likes, interests, status, pictures and references to your online presence. We make this information available to others, as you request.

  • Correspondence You Send Us. When you contact us directly by calling our offices or providing feedback, comments or suggestions on programs and other activities, we may collect the information you provide as part of your correspondence to Us. We use this to provide services to you and to learn about your interests and concerns.

  • Information You Provide About Others. Sometimes, you may provide information about others — for example, to refer a friend or reference to certain EBC Services. We use this to make the EBC Services available to the people you refer.

  • Information you Provide Offline. You might also provide personal information to us in person and offline. You may be recorded if you visit our offices (including by security surveillance of our premises, including CCTV), or attend a live performance or the taping of one of our programs as a member of a studio audience, or, if you submit other entrance forms or an application to participate in one of our programs by mail or in person. We use this information to provide services to you, protect our security, and learn about your preferences.

Information Collected Automatically Through Cookies and Other Online Tracking Technologies

We and our service providers operating on our behalf, other businesses who collect information on our pages, may automatically collect or receive certain information associated with you and/or your device(s) as part of your use of the EBC Services through device-based tracking technologies such as cookies, pixels, tags, beacons, scripts or other technology. The information we collect automatically includes geolocation data, such as (a) information that identifies the precise location of your mobile device (when you agree to allow an app to collect this) and (b) your IP address, which may be used to estimate your approximate location. We use this information to ensure that the EBC Services work properly, and to deliver learning and development to you.

Information We Obtain From Other Sources

The EBC Services collect information about you from other sources, such as publicly available databases and other third parties that have the right to share your personal information. The categories of information we get from these other sources include:

  • Contact information, such as name, email address, postal address, and telephone number, used to contact you

  • Demographic data, such as age, gender, and income level, used to customize content and advertising, and learn about our audiences

  • Activity and usage information, including information about you for CPD learning and your interests, purchase behaviour, and other navigation data, such as websites visited and advertisements viewed or clicked on, used to customise content and advertising

  • Publicly-observed data, such as activities on blogs, videos, and other online postings used to customize content and advertising

  • Employment-related data, including information from a recruitment agency if you are applying for a job with us used to help us match applicants to open positions

  • Account and profile data from third-party sources. If you access third party social networking services (e.g., Facebook, Twitter) through a EBC Service, or if you access a EBC Service through one of these services, we may receive your username and password for those services and other information available about you or collected from you on those services, used to customize content and advertising and learn about our audiences and the popularity of our content, as described further in our Video Services and Social Networking Policy

  • We collect information about you through interactive applications (e.g., mobile devices, third party social networking services, and embedded audio and video players), from co-branded partners and websites (e.g., on our Facebook pages), from our advertisers, and from commercially available sources (e.g., data aggregators and public databases). This Privacy Policy does not cover the practices of third parties, including those that may disclose information to us.



We use the information we collect for the purposes described in this Privacy Policy, including to:

  • To provide you with learning points through CPD

  • Make the EBC Services available to you, verify your identity when you log in, and remember your account settings.

  • Bill you for subscription or other services for which there is a charge and verify your identity or payment information for your security and protection.

  • Respond to questions or concerns about your subscription or the EBC Services, and send you alerts and important updates about your account or the EBC Services.

  • Send you updates and other offers, promotions, or updates for our products and services or the products and services of our advertising partners.

  • Verify your entry into and eligibility to participate in contests and activities.

  • Monitor and improve the operation, delivery, and general accessibility of the EBC Services.

  • Maintain the safety and security of the EBC Services and those who use them including by investigating or blocking activities that may violate this Privacy Policy, the Terms of Use, or applicable law.

  • Verify delivery and track performance of an advertising campaign and ensure that an ad is only delivered when a real person is visiting the site and that the same users don’t see the same ads too frequently.

  • Provide you with personalized advertising on some of the EBC Services based on your online activity.



We sometimes share information collected about you as disclosed at the time of collection, as otherwise disclosed in this privacy policy, and in the following circumstances:

  • Within the EBC Services and with the EBC family of brands. Where permitted by law, we may share information we collect about you with the EBC companies so that we can provide you with information about products and services that might interest you.

  • Banks or Other Organisations In Connection with a Business Transfer. We may share your information in connection with a substantial corporate transaction, such as the sale of a EBC Service, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

  • Regulators, Courts, Law Enforcement, and Other Governmental Authorities. We may disclose information about our users, including contact information.

  • Authorized Service Providers. We share your contact information with vendors who help us with specialised services.

  • Audience Measurement Services. We share your information with audience measurement companies.

  • Video Viewing Behaviour. Consistent with applicable law, we may share your video viewing behaviour with third parties including advertising companies, analytics partners, and social media sites.

  • Sponsors and Other Partners for Contests, or Giveaways. 

  • Co-Branded Partners. Co-Branded Partners are companies with whom a EBC Service jointly offers a service or feature.

  • Other Persons or Entities. With appropriate consent when required, certain EBC Services may share your contact information with third party marketing partners, and they may contact you by email, telephone, postal mail or other common communication methods with marketing and promotional messages about their products or services. Sometimes we will give you the option to receive further communications from one of our advertising partners, for example when we run a competition with that advertiser. When you provide consent to receive communications from that third party advertiser, your personal information will be managed by that third party’s own privacy policy.


You have certain options and rights related to the information we collect and how that information is used. While we must continue to collect and store certain information that is required to allow you to take advantage of certain features and services offered on EBC Services or to comply with legal, financial or other operational or regulatory requirements, your options for managing your information and privacy choices include:

  • You can review and update your registration information through your account settings on the applicable EBC Services.

  • You can opt out of receiving emails or text messages from particular EBC Services or other services or partners by following the instructions contained in any such message or by contacting us directly through your account settings. Please note that even if you unsubscribe to commercial messages, we may still need to send you communications relating to your use of the EBC Services.

  • You can deactivate web and mobile push notification by changing the notification settings on your device for mobile and account settings for web.

  • You can always contact us using the contact information provided in this Privacy Policy to update, amend, or delete your information. If you ask us to shut down your account or delete your information, we will disable your account within a reasonable period of time subject to any agreement between you and us. Please note that we may need to retain some information about you in order to satisfy our contractual, legal and security obligations. Some of your information may also remain in back-up storage for a period of time even if you ask us to delete it. In some cases, you may be entitled under local laws to access, correct, move, or object to the processing of information that we hold relating to you under GDPR.


We are committed to protecting your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, unauthorized access, and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using EBC Services, but we cannot ensure or warrant the security of any information you transmit to us.

For all requests, you must put the statement “Your Nevada Privacy Rights” in the subject field of your request. You must also include your full name, street address, city, state, and zip code. We will not accept requests via telephone, postal mail, or facsimile, and we are not responsible for notices that are not labelled or sent properly, or that do not have complete information.


For additional information about our privacy practices and additional rights you may have please click on the appropriate link for your jurisdiction:

The European Union



We will update this Privacy Policy from time to time to reflect changes in our practices and service offerings. If we modify our Privacy Policy, we will update the “Last Modified Date” at the top of this Privacy Policy and such changes will be effective upon posting. If we make any material changes to the way we use personal information we collect, we will notify you in advance by email through the email address you most recently provided to us or by prominently posting a prominent notice of the changes on the EBC Services. We will not use information we have already collected in a different way than we have described here, without your consent.


If you have questions regarding this Privacy Policy, please contact us and we will endeavor to respond to your request within a reasonable period of time.

EBC Attn: Legal Department

We are committed to working with you to obtain a fair resolution of any privacy concerns.

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